Refund policy

🌿 Return & Replacement Policy

We want you to feel confident and cared for when you order from Living Stone. If your item arrives damaged, defective, or with any packaging issues, we’re here to make it right.

✅ Returns & Replacements Are Accepted If:

  • Your product arrives leaking, broken, or physically damaged

  • There’s a visible flaw or issue with the product

  • You received the wrong item

📦 What to Do:

Please email us at info@livingstonehealthwellness.com within 7 days of receiving your order with:

  • Your order number

  • A clear photo of the damaged or flawed item

  • A short description of the issue

We’ll offer a replacement or full refund—your choice.

🚫 Please Note:

  • We do not accept returns due to change of mind or if the product has been opened or used.

  • Refunds or replacements are issued at our discretion based on the condition of the item.

We’re a small business that values your wellness and satisfaction. If anything feels off with your order, don’t hesitate to reach out—we’ll take care of you.